No Flexibility On Insurance Claims

As a consumer that pays for a service you expect a certain level of flexibility in the product you are paying for.<br> <br> I have been forced to take my vehicle to a panel beater specified on their vendors list. Numerous other insurers offer CIL on their policies or even the flexibility to repair their vehicle at a repairer of the customers choice. Apparently none of that is possible with Standard Bank for no apparent reason even if a quotation from a SAMBRA and RMI approved dealer is provided that is cheaper than their recommended repairer.<br> <br> No need to say I will soon be cancelling my policy with Standard Bank.