NB
Naailah B
1 reviews | Active since Jun 2016
25 Aug 2021, 14:50
No feedback within a more then a month of sending through credit life claim
I Achmat Davidson my wife passed away 16th July 2021 i put in a credit life insurance claim on my bond on 23rd of july emailed all relevant docs creditlife claims and i called several time to be transfered from dept to dept but no feedback no response to email or calls.this is unacceptable given this difficult time im facing , im s****ing bond together as we no longer have my wife income. can someone please contact me wrt to my claim.
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Standard Bank's replyOfficial
26 Aug 2021, 00:56Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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*** (fax)
Standard Bank's reply26 Aug 2021, 00:56
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
NB
Naailah B's updateReviewer Update
31 Aug 2021, 10:27Hi
Can someone please provide with feedback on this email *** or contact me on *** , my sister Naailah is called and as well as myself but we getting transferred from dept to dept .
Regards
Naailah o behalf of Achmat Davidson
Can someone please provide with feedback on this email *** or contact me on *** , my sister Naailah is called and as well as myself but we getting transferred from dept to dept .
Regards
Naailah o behalf of Achmat Davidson
NB
Naailah B's update31 Aug 2021, 10:27
Reviewer Update
Hi
Can someone please provide with feedback on this email *** or contact me on *** , my sister Naailah is called and as well as myself but we getting transferred from dept to dept .
Regards
Naailah o behalf of Achmat Davidson
Can someone please provide with feedback on this email *** or contact me on *** , my sister Naailah is called and as well as myself but we getting transferred from dept to dept .
Regards
Naailah o behalf of Achmat Davidson