TN
Thabani N

1 reviews | Active since Sept 2013

03 Jun 2015, 08:57

No feedback/response on credit card application

I app**** for a credit card with standard bank last week at the Louis Trichardt branch,. I submitted all the documents they rquested and I was told that I would receive feedback within two working days, until today I still have not received any feedback regarding my application. I would like to know if it was approved or declined so that I can go try somewhere else if it was declined. Kindly assist me with this request as two working days has already passed and I have not yet received any response from Standard bank regarding my application.

0
Replies (1)
Standard Bank
Standard Bank's reply03 Jun 2015, 12:12
Official
Hello Thabza89,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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