No Feedback - poor service

<p>I app**** for a cheque account online about 3 weeks ago and received a call from your call centre advising that they are busy with the back round checks a week later since then I have heard nothing regarding the progress. I call your customer service on several occassions and all they can tell me is that its still in progress at the Cresta branch and someone from the branch will get bacj to me. Standard bank is making me doubt the level of service and commitment to customers with this. </p>