No feedback or response from prestige banker

I've given up all hope on contacting my prestige banker from Standard Bank. Why pay extra when the service is not anywhere near good enough. I'm extremely disappointed I've reached the point where I would like to move all my assets over to a different bank.<br> Not even the prestige hotline could help,numerous times I was put on hold with no comeback.<br> If you are considering prestige banking from Standard Bank please don't its not worth the money.