TM
Thato M
1 reviews | Active since Jan 2014
15 Apr 2019, 11:19
No Feedback on Payment Recall !!!
I app**** for payment recall on 3rd of April 2019. I then on the 8th of April 2019 received an sms stating that my issue had been resolved and I would be contacted with further details. To date I have not received any further communication. I have sent several emails to the consultant who was assisting me, asking for a status update to which I am ingnored. Standbank is really letting me down. I will be moving to another bank, It should not be my job to run around begging for basic information. Shameful Service !. You have let me down!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
15 Apr 2019, 14:38 Hi Thato
Thank you for posting a comment.
We will attend to your request as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Thank you for posting a comment.
We will attend to your request as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Standard Bank's reply15 Apr 2019, 14:38
Official
Hi Thato
Thank you for posting a comment.
We will attend to your request as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Thank you for posting a comment.
We will attend to your request as soon as possible.
Regards,
Complaint Resolution Centre
***
***
TM
Thato M's updateReviewer Update
18 Apr 2019, 10:42Good Day,
When should I expect feedback?
Regards
Thato
TM
Thato M's update18 Apr 2019, 10:42
Reviewer Update
Good Day,
When should I expect feedback?
Regards
Thato
TM
Thato M's updateReviewer Update
25 Apr 2019, 08:52Still no feedback!
TM
Thato M's update25 Apr 2019, 08:52
Reviewer Update
Still no feedback!