kS
khatoon S

1 reviews | Active since Nov 2011

17 Aug 2017, 10:32

NO FEEDBACK ON CLAIM

I LOADED A CLAIM AT STANDARD BANK ON MONDAY 14/08/2017 AND THEY SAID IT WILL PAY IN 48 HOURS THEY DONT GET BACK TO ME SO I CALLED THEM TODAY 17.08.2017 AND SPOKE TO MPHO WHO ADVISES THAT THE BI1663 SHOULD BE RESEND NOW I HAVE TO WAIT I DONT KNOW HOW LONG FOR PAYMENT. WHEN ONE TAKES OUT THE POLICY THEY SO FAST BUT WHEN CLAIMING THEY HAVE ISSUES, AND THEY DONT EVEN CONTACT A PERSON AS I NEED THIS MONEY, SUCH PATHETIC SERVICE ***/025150 KBM SUBBAN ID: ********** 142083

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Replies (1)
Standard Bank
Standard Bank's reply17 Aug 2017, 11:14
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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