BH
Bianca H

1 reviews | Active since May 2020

10 Mar 2026, 08:29

No feedback, no response. Paying off a loa for the last 10 years and standard bank refuses to give feedback on why the balance is growing

Emailed complaints, and all other departments, trying to get feedback is impossible. Paying off an account with no statement and no response, looks very suspicious.

0
Replies (1)
Standard Bank
Standard Bank's reply10 Mar 2026, 09:01
Official
Dear Bianca, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Our team will investiagte and ensure assistance and feedback is shared. 

Kindly be on the lookout for further feedback on this matter. 

Kindest regards, 
Standard Bank Hello Peter Team 
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