No Feedback No Help, Horrific service

REF *** - The Service that I have been getting from Standard Bank is really pathetic, This is my second complaint in the space of 3 months, I REALLY DONT BELIEVE THEY LIVE THEIR VALUES. I logged a debit order dispute at the Sandton Branch & went for three consecutive day and I was told that my funds would be reversed within 72 hours. I then went to the Industria branch near my area three days afterwards and found that ABSOLUTELY NOTHING WAS DONE BY THE SANDTON Branch. This really made me Irate & the Enquires consultant at the Industria branch then had to capture it once again. This is really poor service.....The Enquiries Consultant at the branch the TELLS ME THAT THE TAT IS 40 DAYS...I then had to walk out the branch knowing the service was pathetic and that I have wasted my time. ONLY FOR ME TO NOW CALL THE CALL CENTRE & the advise me that my query was closed because someone did not send through a form that I have signed in fact not once but twice and two different branch & that I will need to go to the branch for them to resend this document. I AM HIGHLY UPSET AND NEED SOMEONE TO CONTACT ME URGENTLY...***/ ***/ [Email Removed] ***