GP
Gregg P

1 reviews | Active since Nov 2017

09 Nov 2017, 16:59

NO FEEDBACK GIVING

Iv had two case number for the past 11days, no feedback has been given, been calling every day for the past 10 days, all I get is nothing has been done. Let me escalated this matter

Please refer to my case numbers by giving me a call I need a solution on this matter as I was looking forward to take out a building loan with my fiance. But need this issue resolved

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Replies (2)
Standard Bank
Standard Bank's reply10 Nov 2017, 05:02
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly email us on the below email address with your account or ID number in order for us to escalate your matter further.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Regards

Simphiwe Mtolo

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply17 Nov 2017, 09:31
Official

Dear Gregg Pretorius

Thank you once again for your posting.

I refer to our email correspondence with each other as well telephonic conversations and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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