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I was contacted the 15/09/2015 by a agent named Caroline from a call centre The agent advised I qualify to have my revolving loan increased, of which at the time I have advised agent that prior to this I had agents calling me, performing security checks with me and advising me I don't qualify. I however went through with the application of which was \approved as per Caroline "I was told I will receive a call within 3 working days. I received no call. I called the bank as I had thought that this might have been *****. I called another young lady who advised she will let Caroline call me back and assist on Monday 21/09/2015.I waited for the call as I told her to call between 11/pm .I did not receive a call so I decided to call the bank of which another lady told me i did not qualify. Standard bank is the worst bank ever"