BP
Berendien P

1 reviews | Active since Aug 2022

12 Aug 2022, 12:01

NO FEEDBACK FROM STANDARDBANK

Good day I have been struggling to get feedback from Chicco Mtshale and Danie du Toit on a deceased estate that is being administered by Standard Trust Limited. He does not respond to e-mails nor do they answer phone-calls. This is unacceptable to get no feedback on matters pertaining to finances.

0
Replies (2)
Standard Bank
Standard Bank's reply12 Aug 2022, 12:21
Official
Good day Berendien 

This is not the level of service we strive for. We understand your frustration and would like to help. 

We can assure you that your matter is now in the right hands. 

We have escalated this matter to our team and we will be in touch with further feedback.

Kind regards 
Standard Bank Help Centre 
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Standard Bank
Standard Bank's reply15 Aug 2022, 16:06
Official
Good day BerendieN

Our team has confirmed to have emailed you an update on this matter.

We sincerely apologize for the inconvenience caused in this regard.

Have a great day further.

Warm regards

Standard Bank Help Centre 
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