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Antonie R

1 reviews | Active since Aug 2009

29 Nov 2018, 14:03

No feedback from Standard Bank regarding online credit card application

I have app**** online for a credit card on the 15th of November 2018 and I have qualified for a credit card, but I still haven't received any feedback regarding the application! I have send through all the necessary documentation as well.

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Replies (2)
Standard Bank
Standard Bank's reply29 Nov 2018, 14:25
Official
Dear  Antonie 
 
Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply03 Dec 2018, 09:58
Official
Dear  Antonie 

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that the matter is being attended to.

Kind regards

Serisha Nagan
Complaint Resolution Centre
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