RM
Reuben M
1 reviews | Active since Apr 2013
02 Aug 2021, 11:51
No feedback from standard bank credit card
I would like to complain regarding standard bank credit card. We lodge a application online on 7th July. No feedback regarding the application. Everything eytime we call the call Centre, they advise they processing the application and cannot give us a reference number. We been phoning them every week for over a month with no answer regarding the application. According to ITC Standard Bank perform a ITC and never got any feedback.
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Standard Bank's replyOfficial
17 Aug 2021, 16:14Dear Reuben C
Thank you for posting your comments.
Your matter was escalated and addressed accordingly.
We apologize for the inconvenience and undue frustration, this has caused.
Thank you for posting your comments.
Your matter was escalated and addressed accordingly.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaint Resolution Centre
Tel: (+27) ***
Fax:(+27) 11 ***
email: ***
website: www.standardbank.co.za
Standard Bank's reply17 Aug 2021, 16:14
Official
Dear Reuben C
Thank you for posting your comments.
Your matter was escalated and addressed accordingly.
We apologize for the inconvenience and undue frustration, this has caused.
Thank you for posting your comments.
Your matter was escalated and addressed accordingly.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaint Resolution Centre
Tel: (+27) ***
Fax:(+27) 11 ***
email: ***
website: www.standardbank.co.za