NO FEEDBACK BAD SERVICE

I am so frustrated with the poor service I have received from standard bank & their suppliers. I need to phone after them to get feedback regarding my claim that I have submitted 2 weeks ago. My geyser burst and my celling's is damaged and not standard bank nor their suppliers has called me back with any feedback. I am tried of calling getting put on hold for more then 5 minutes if I am lucky I will get a consultant to assist or they just drop the line and I have to constantly call back.<br> I am utterly disgusted with the service that I have received so far from standard bank and their suppliers.<br> Please get yourself together and sort out my claims ASAP I am not paying you people for nothing.<br>