AS
Ashveer S
1 reviews | Active since Jun 2013
09 Jul 2015, 10:22
No Feedback at all
I app**** online for a Standard Bank personal loan a few days ago. I am a long standing Standard bank client with a good record. The automated response on the system said a representative will contact me within 24 hourse to finalise my application. It has now been close to 48 hours and I have not received a call nor any other form of communication regarding my application. Is this the kind of service I should expect from my service provider. The automated response should be removed if they cannot adhere to it. TCF
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Standard Bank's replyOfficial
09 Jul 2015, 14:14Hello ashveersngh,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply09 Jul 2015, 14:14
Official
Hello ashveersngh,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***