SN
Sello N
1 reviews | Active since Sept 2012
17 Jul 2015, 11:38
No feedback after ***** case was raised
Between 11PM 25 June and 01:00 AM 26 June ********** transactions were executed on Access account.<br> I immediately contacted Standard Bank ***** Dept to stop the card. An amount of R1800 was ****** from my account with airtime purchases.<br> <br> The consultant advised that I would receive feedback within 6 working days. 3 weeks later I have NOT received any feedback with regards to the outcome of the investigation.
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Standard Bank's replyOfficial
17 Jul 2015, 13:09Hello zeelo,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply17 Jul 2015, 13:09
Official
Hello zeelo,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***