MM
Monique M
1 reviews | Active since Mar 2015
03 Mar 2015, 20:10
NO FEEDBACK ABOUT STUDENT LOAN
I Have been to the Mokopane branch 3 times trying to sort out my student loan, which is supposed to be paid off by me now due to the fact that I have finished studying. The consultant promises to get back to me with the details each time but until today I have not been contacted by anyone from Standard Bank and they keep deducting the interest payment, which is no longer payable!!!
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Standard Bank's replyOfficial
25 Mar 2015, 07:50Hello MMarshall300,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply25 Mar 2015, 07:50
Official
Hello MMarshall300,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***