SG
Serijke G
1 reviews | Active since Oct 2009
04 Mar 2015, 21:42
No feedback
I app**** for a home loan 4 weeks ago at Standard Bank Bloemfontein. I submitted all paperwork reqeusted. The first home loan bwas declined. I disputed the reason and Standard Bank agreed to re-submit my request. Needless to say, I had to submit paperwork again. It has been 4 weeks. Nobody is keeping me inform on any progress. I'm really dissatisfied with the service I received from this bank. Highly unprofessional not to keep your potential clients informed.
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Standard Bank's replyOfficial
05 Mar 2015, 08:47Hello serijke,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply05 Mar 2015, 08:47
Official
Hello serijke,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***