tM
tsholofelo M

1 reviews | Active since Aug 2011

27 Jun 2022, 14:26

No feedback

I am not happy with standard banks service I app**** for credit card limit increase last week Wednesday I called in to their call centre and I was told as soon as I send my parsnips and statement to *** it would take about 24- 48 hours for me to get the increase I have send the documents but the limit increase I'd not not and no one is coming back to me

0
Replies (3)
Standard Bank
Standard Bank's reply27 Jun 2022, 14:37
Official
Good day Tsholo

Thank you for raising your concerns with us.

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards
 Standard Bank Help Centre
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Standard Bank
Standard Bank's reply28 Jun 2022, 12:55
Official
Good day Tsholo

Our team has responded via email, kindly review and respond accordingly.

Have a great day further.

Thank you

 
Kind regards
Standard Bank Help Centre
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Standard Bank
Standard Bank's reply29 Jun 2022, 13:03
Official
Good day Tsholo
 
We would like to thank you for giving us the opportunity to resolve your matter. 

We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards

Standard Bank Hello Peter Team 
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