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<p>I app**** via my SB app last week Monday for a RCA. A woman by the name of Prasheen Manraj called me and went through all the necessary telephonically. She asked for the last 3 months payslips to be e-mailed to her. I did that the following morning. Didn't hear back from her. Left it a day and e-mailed her again. Still no response.</p> <p>I decide to apply again for the RCA. Again via the banking app. No-one contacted me at all.</p> <p>Decide to go into a barnch last week Saturday to do the application personally. I was helped by Martinah Selepe. Gave her everything she asked for. ID, payslips etc.</p> <p>She asked me a wierd question if I had lost my id recently, to which I rep**** no. The system had some comment on it about *****, which concerned me greatly, but we put it down to the fact that I had app**** multiple times now for this RCA.</p> <p>Well guess what. Today is Wednesday and I still have not heard back from Martinah either. She gave me her business card. Tried calling her on the number printed there. No answer. 3 Times.</p> <p>Phoned the call centre this morning and asked to be put through to the branch. While I was holding for that to happen I was cut off.</p> <p>So it is now a week and a half later after applying for an RCA and SB are still messing me around...</p> <p> </p> <p> </p> <p> </p>