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Wiekie O
1 reviews | Active since Sept 2014
28 Oct 2015, 16:31
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My Mother-in-Law passed away a couple of months ago. She had a credit amount in her savings account.<br> I had to drop off original certified documents to Standard bank as they don't accept emails. This was done on 13 October 2015, lucky for me, I had them sign for the documents. Up till now, I've had no response from whatsoever. I've sent through numerous emails to: Jeanette Mashaba, Naomi Murse and Erika Solomon.<br> NO NO response up till now. Don't know if it's difficult to use a computer or just plain ignorance to reply to emails. If it was money owing to them, I am sure that they would've contact me by now.
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Replies (1)Standard Bank's replyOfficial
29 Oct 2015, 10:05Hello Wiekie,
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply29 Oct 2015, 10:05
Official
Hello Wiekie,
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
