IJ
Ingrid J
1 reviews | Active since Aug 2009
11 Aug 2015, 07:16
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I have send an enquiry to Prestige banking in July TWICE without getting any response from them. There are 2 debit orders on my bank account and I wanted to find out for what this is. My Prestige Banker has been copied in all the correspondence and I have send follow up e-mails but to no avail. <br> I have also asked that my U-Count details be checked as the telephone number on your system is not mine and the rest of my details are correct. Could not get that sorted as well and now I can't update my details and redeem my rewards points.<br> <br>
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Replies (1)Standard Bank's replyOfficial
13 Aug 2015, 16:13Hello ijteapot,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply13 Aug 2015, 16:13
Official
Hello ijteapot,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
