PN
Pregan N
1 reviews | Active since Jun 2015
19 Jun 2015, 12:30
No Feedback
2 Weeks ago I app**** for car finance, my application was processed and I received immediate feedback that my finance was approved pending certain documentation which I sent immediately. I then received email confirmation that my finance was approved and that the dealer will be contacted for invoicing. 2 Weeks later nothing has been done. After numerous follow up with Standard Bank I was eventually told by Simphiwe that my application is pending Employment confirmation, after further enquiries it was established that the verification depart was using the incorrect number to contact my company, despite twice providing standard bank with the correct contact numbers I have not received any feedback.
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Replies (1)Standard Bank's replyOfficial
19 Jun 2015, 13:07Hello pnaidoo2,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply19 Jun 2015, 13:07
Official
Hello pnaidoo2,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
