TM
Tankiso M

1 reviews | Active since Sept 2014

17 Jan 2024, 12:07

No feedback

The 4th of January 2024, I spoke to one of your consultant re the request I had on my account and she told me the matter will be referred to the other department/branch for processing. Until this day, I'm still waiting for the feedback on the request. Her line is not receiving incoming calls ***) the call was around 12h30 on the 04.01.2024

0
Replies (3)
Standard Bank
Standard Bank's reply17 Jan 2024, 12:16
Official
Dear Tankiso, 

Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to further assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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TM
Tankiso M's update17 Jan 2024, 15:27
Reviewer Update
When can I expect your call?
Standard Bank
Standard Bank's reply17 Jan 2024, 16:39
Official
Dear Tankiso 

Our agent will be in touch shortly. 

We apologize for the delay. 
 Kindest regards, 
Standard Bank Hello Peter Team 
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