AE
Angelique E
1 reviews | Active since May 2024
08 Jul 2024, 09:16
No Feedback
On the 6 of June I tried to witjdraw my IM voucher of 1800 at a STD bank atm but it did not dispense the money! I have been waiting for over a week for feedback from STD bank regarding the video footage! They even closed the ticket number before i received the proper feedback! I would never ever recommend this bank to anyone!!!
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
08 Jul 2024, 09:21Good day Angelique
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Jul 2024, 09:21
Official
Good day Angelique
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
AE
Angelique E's updateReviewer Update
08 Jul 2024, 09:34How long will ot take to sort this out now? This is pathetic really over a month just to receive answers
AE
Angelique E's update08 Jul 2024, 09:34
Reviewer Update
How long will ot take to sort this out now? This is pathetic really over a month just to receive answers
Standard Bank's replyOfficial
08 Jul 2024, 09:54Hi Angelique
Please allow our team time to look into the matter and we will provide feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Please allow our team time to look into the matter and we will provide feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Jul 2024, 09:54
Official
Hi Angelique
Please allow our team time to look into the matter and we will provide feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Please allow our team time to look into the matter and we will provide feedback.
Kindest regards
Standard Bank Hello Peter Team
***
AE
Angelique E's updateReviewer Update
15 Jul 2024, 08:03A week just to make an appointment at the branch to view the video footage!! If i dont write a review on hellopeter I will never receive any feedback from STD bank!!
AE
Angelique E's update15 Jul 2024, 08:03
Reviewer Update
A week just to make an appointment at the branch to view the video footage!! If i dont write a review on hellopeter I will never receive any feedback from STD bank!!
Standard Bank's replyOfficial
15 Jul 2024, 08:07Dear Angelique
We're so sorry for the delay.
We will follow up and we will be in touch.
Kindest regards
Standard Bank Hello Peter Team
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We're so sorry for the delay.
We will follow up and we will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Jul 2024, 08:07
Official
Dear Angelique
We're so sorry for the delay.
We will follow up and we will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
We're so sorry for the delay.
We will follow up and we will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***