NO FEEDBACK

(21 NOVEMBER 2014) After filling the petrol on my car, I went to withdraw money at Festival Mall at Kempton Park standard bank atm. the card got jammed on the machine then there were people who tried to assist. I told them to get away from me. I immediately called the bank to stop the card.<br> The call center guy who assisted me told me that the card was stopped. While driving to Ermelo, I started receiving notifications that my money was being withdrawn. as I was driving I could not call the bank. when I finally managed to stop so that I could and called them, I was told that their systems were down and I should call later. I called at 22:00 and I was informed that the card had been closed. <br> There was no feedback from the bank. I called them couple of days where I was told that it was my fault because I had closed the card late. But it does not make sense as the money was not even withdrawn at festival Mall. it was withdrawn at a another petrol station which is almost +1km away from the mall. by that time I had closed the card. I was then requested to send my phone statement to prove my claim. despite that I still do not have feedback from Standard bank. I want my money returned