SS
Shaun S

1 reviews | Active since Aug 2018

25 Mar 2019, 13:44

No feedback

Seems like this is the only way to get things done.

I did an application for a credit card. Selected the VISA option, not the MASTER CARD option and once I was finally done with the new process Standard Bank is trying (took about a week - which I don't mind because I know the system is new and what not - call centre agents were awesome, no fault there), I am waiting to hear when my card will be delivered, no way of tracking that, if the error has been fixed (master card switched to visa) and I was told that I can make online purchases but I have no idea how to access my card information. If I log in to my online banking, I have to link my card details. Which I dot have.

Please help.

I was told someone would get back to me. But I haven't heard anything yet. Since last Wednesday.

0
Replies (1)
Standard Bank
Standard Bank's reply25 Mar 2019, 15:51
Official
Hi Shaun

Thank you for posting a comment.

We will get one of our consultants to contact you as soon as possible.

Regards,
Complaint Resolution Centre
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Best regards,