NS
Nizaam S
1 reviews | Active since Feb 2017
02 Jan 2019, 14:11
No feedback
App**** online for standard bank personal loan. Got response back that my application was preapproved. Followed up with the sales team on ********** was on hold for nearly 30 mins pathetic when i finally got through was told i need to followup with another team was given another number ********** 411 and had to wait again. Please advise if my if my loan has been approved and it it has been paid out already. Ive waisted close to R100 airtime now just for feedback standard bank is really getting bad.
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Standard Bank's replyOfficial
02 Jan 2019, 14:18 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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*** (fax)
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We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply02 Jan 2019, 14:18
Official
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
***
*** (fax)
***
We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
***
*** (fax)
***
Best regards,