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Standard back does not bother to return emails, when contacted directly and get back to a person faster when Hello Peter is involved. I had a problem with not getting my SMS notifications when a transaction has taken place. Sent an email to ********** on the 28 May 2018. I received a reply the following day from Nomsa Nkosi Customer Contact Centre E-mail Unit, asking for more details such as bank account numbers and the works. To which I rep**** but one would think the consultant would bother to reply. Anyway she did not bother to reply.

I just want my updates to work correctly. As it was for every transaction, whether its inter accounts transfers or airtime purchases.

So, please can it just be sorted. Is it too much to ask.

Regards, Frustrated and disappointed client