GH
Gys H

1 reviews | Active since Apr 2017

26 Oct 2017, 14:08

No Feedback

My vehicle account was payed up and standardbank informed me that they need to refund me and it will take anything from 5 to 8 working days. This was said to me on the 16th october and till now there is no feedback or and letter of account closure this is really poor poor service u get one agent that helps u a bit then nothing this is really ****py service.

0
Replies (2)
Standard Bank
Standard Bank's reply26 Oct 2017, 15:00
Official

Dear Gys Harris

Thank you for posting your comments.

The matter is receiving attention and we will be in contact with you shortly.

Regards

Complaint Resolution Centre

Tel: ***

Email: ***

Best regards,

Standard Bank
Standard Bank's reply31 Oct 2017, 08:56
Official

Dear Gys Harris

Than you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

***

Best regards,