No empathy pathetic service

Still no resolution, all the replies I get is WE JUST FOLLOWING PROCEDURE. How heartless can people be. You expect to have faith in your bank to help you. What a joke of a bank. Not once did any Standard bank employee try and call me and try and sort this out for me. All I just get os a email SORRY WE CAN'T HELP YOU BUT WE WILL GLADLY ACCEPT YOU MONEY THAT YOU ARRANGED LOL see exactly! All my bank wants is money. Not once have the tried to call me or email me. Advising me that we will taking funds out of your account. If proper procedure was followed I would of tell them that the money in my account is my father's as I am not working. Hence my arrangement to pay the account end of next month. I can't understand the take R4500 but my dad transferred R6200 why not take everything NO they take that amount. And the bank can see what happens in my account there is always money from my dad transferring. No the so greedy the take the big amount.. What a greedy bank I will tell all my family and friends about this Heartless bank. I wa the this sorted out as it's not your money no decency at all WELL I GUESS IT'S BUSSENES HEY NOTHING PERSONAL . I HATE THIS BANK