LW
Lizette W
1 reviews | Active since Jul 2009
14 Nov 2017, 08:30
No delivery only promises
I settled my VAF account a week ago. I am still waiting for my account to be closed any credit to be paid out to me. They told me 3 business days..its been 5 business days now. All they say they are investigating and will come back to me, but no one does.
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Replies (2)
Standard Bank's replyOfficial
14 Nov 2017, 09:11Dear Lizette
Thank you posting the message and allowing us the opportunity to address the matter.
We will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
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Standard Bank's reply14 Nov 2017, 09:11
Official
Dear Lizette
Thank you posting the message and allowing us the opportunity to address the matter.
We will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
LW
Lizette W's updateReviewer Update
15 Nov 2017, 08:45Dear Standard bank...time to get your act together. I received an sms this morning to settle my arrears account. My account is paid up!! What are you doing..and your promise that someone will call...still waiting. You need to shape up!!!
LW
Lizette W's update15 Nov 2017, 08:45
Reviewer Update
Dear Standard bank...time to get your act together. I received an sms this morning to settle my arrears account. My account is paid up!! What are you doing..and your promise that someone will call...still waiting. You need to shape up!!!