MW
Mizaan W

1 reviews | Active since Feb 2026

12 Feb 2026, 23:55

No delivery been 10 days terrible service

Terrible service placed and order 4th February for a device no delivery no response *** my order number please assist me ASAP as I expect delivery tomorrow or I will be going to the necessary authority's to complain and expose your terrible services please assist me ASAP

0
Replies (7)
Standard Bank
Standard Bank's reply13 Feb 2026, 07:07
Official
Dear Mizaan

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
*** 
MW
Mizaan W's update13 Feb 2026, 08:43
Reviewer Update
Good morning
Once again no response from them tried calling tried emailing no response my delivery supposed to be out weeks ago I have sent my order number please can you guys deliver today or I will be lodging formal complaints and encouraging other people to not use this company as they can't stick to there word poor service utterly disappointed please get my order delivered today
MW
Mizaan W's update13 Feb 2026, 08:59
Reviewer Update
No response via email call the support team goes to voicemail after waiting for hours on the on phone my order has not been delivered it's day 11 today and was promised within 2 to 5 days please can you assist me ASAP standard Bank terrible service from such a we'll known company i expect delivery by today or I will be switching banks and going to media to expose the truth about standard Bank
MW
Mizaan W's update13 Feb 2026, 12:17
Reviewer Update
Good day
You can call now thank you Soo much as I would like my goods delivered today as I been waiting more then 10 days

MW
Mizaan W's update13 Feb 2026, 13:17
Reviewer Update
Still no call still no update as to weather my product will be delivered please can you guys sort the issue out so that I can get my delivery today thanks or I will be complaining further to the necessary departments and taking it to to media
MW
Mizaan W's update13 Feb 2026, 16:47
Reviewer Update
Good afternoon no problem please could you get this issue resolved as today marks 11 days no delivery no response no feedback or updates given please can you resolve this issue by when will I be given feedback?? As this is terrible services experience especially from a company such as standard Bank
Standard Bank
Standard Bank's reply17 Feb 2026, 10:29
Official
Dear Mizaan

We hope you're well. 

We made three attempts to reach you on your mobile and sadly could not get hold of you. 

We have sent an email so that you can reach out to us at your convenience. 

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 

Kindest regards
Standard Bank Social Media Team
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