JR
Jaco R

1 reviews | Active since Nov 2009

10 Nov 2023, 15:45

No delivery

Please inform your customers that when they ask for a replacement card and charge you an x ammount for delivery that the courier service doesnt release your card with a south african drivers licence and only a original barcoded id. Im not going to request a new id just to receive a bank card my Drivers licence is also a legal document hand out from the goverment. Please close the account!

0
Replies (1)
Standard Bank
Standard Bank's reply10 Nov 2023, 15:51
Official
Dear Jaco, 

This is not the level of service we strive for. We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter Team 
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