TR
Tyron R
1 reviews | Active since Sept 2012
07 Dec 2021, 16:19
No debit
Good day Standard Bank, I have been trying to email you guys every month on the "contact us" section. I have not received any reply to date. No sms, no email, zilch!!! Re: concerning my debit order for my vehicle. I have changed bank debit from FNB to Capitec. I received a message from Capitec saying that the debit has been moved over and will commence. Nothing has been taken for the past 3 months. I have even tried to create beneficiary and do an instant EFT. Nothing. This is going to now cause an issue. I have sent another query today. Not holding thumbs for a reply.
Regards, *** Tyron
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
07 Dec 2021, 18:34Dear Tyron V
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Standard Bank's reply07 Dec 2021, 18:34
Official
Dear Tyron V
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
11 Dec 2021, 10:48Dear Tyron V
Thank you for allowing us the opportunity to look into your matter.
An email has been sent to you today requesting further details.
Thank you for being a loyal customer.
Kind regards
Mbali Majozi
Customer Resolution Centre
Consumer & High Net Worth SA
Thank you for allowing us the opportunity to look into your matter.
An email has been sent to you today requesting further details.
Thank you for being a loyal customer.
Kind regards
Mbali Majozi
Customer Resolution Centre
Consumer & High Net Worth SA
Standard Bank's reply11 Dec 2021, 10:48
Official
Dear Tyron V
Thank you for allowing us the opportunity to look into your matter.
An email has been sent to you today requesting further details.
Thank you for being a loyal customer.
Kind regards
Mbali Majozi
Customer Resolution Centre
Consumer & High Net Worth SA
Thank you for allowing us the opportunity to look into your matter.
An email has been sent to you today requesting further details.
Thank you for being a loyal customer.
Kind regards
Mbali Majozi
Customer Resolution Centre
Consumer & High Net Worth SA