MM
Mpho M

1 reviews | Active since Feb 2012

18 Nov 2016, 10:02

No debit

<p>I took a funeral policy with Standard bank in August. I called in to canel the policy yesterday, i was told that i can within 30 days, i then asked if i can reverse that amount and was told yes i can... </p> <p> </p> <p>i call standard bank today, holding for over 16 mins, only to be told i can, i want this stop order done.!!!</p>

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Replies (2)
Standard Bank
Standard Bank's reply18 Nov 2016, 14:53
Official

Good day Mpho

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply23 Nov 2016, 08:36
Official

Good day Mpho

Thank you for your posting.

We apologise that you have experienced this incident.

Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards

Complaint Resolution Centre
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*** (fax)
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