NS
Natashja S
1 reviews | Active since Aug 2009
01 Jul 2024, 10:13
No Customer Support
This is one of SA's worst banks ever! Good luck getting someone to support your problem. It will only be sent from one person to the next as no one knows what to do or who works with what. Been trying to cancel a damn funeral policy... Damn impossible. THEN trying to find out WHY is there policies for almost R600 being deducted on my credit card, taking up ALL the installment - I'm not even talking about the normal interest fees. so I will NEVER pay up the stupid credit card. No one can give me answers or give customer support. Rather stay way from this bank.
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Standard Bank's replyOfficial
01 Jul 2024, 10:35Dear Natashja
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Jul 2024, 10:35
Official
Dear Natashja
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***