No customer service or feedback on dispute

<p>I raised a dispute and Standard Bank emailed me that it would be resolved by 20 June. On 20 June I received an email that my dispute is still not resolved with a number to contact for feedback. I have contacted that number twice now and they advised me they will email the person (Mac) working on my query to contact me and give feedback. To date no one has given me feedback and my dispute still not resolved since submitted 6 May. It was also escalated to the team leader but she is also ignoring the emails from contact centre. Its quite frustrating that Standard Bank would treat their customers in such a bad manner.</p>