KM
Kerry M
1 reviews | Active since Dec 2024
18 Dec 2024, 19:27
No customer service. Money not safe with this bank
Standard Bank I am one of the many customers that had *****ulent withdrawals from my account on the 2 December 2024. I have still not gotten back my money every consultant I phone gives me different answers. I am told someone will contact me yet no one ever does. Your service is ridiculous my money is meant to be safe with your bank yet it is not. It is your systems fault for my money somehow being taken out. How long should I wait for money to be returned for your bad security systems.
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Replies (2)
Standard Bank's replyOfficial
19 Dec 2024, 09:08Dear Kerry
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Dec 2024, 09:08
Official
Dear Kerry
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
KM
Kerry M's updateReviewer Update
19 Dec 2024, 21:28Finally got a message to say my money has been transferred. Not in my bank yet but hopefully it will be soon.
KM
Kerry M's update19 Dec 2024, 21:28
Reviewer Update
Finally got a message to say my money has been transferred. Not in my bank yet but hopefully it will be soon.