No Customer Service from ***** Department

Item: Standard Bank
Rating: 1
Author: sershreeyegi S

There was international ********** charges on my account in December 2022 for +R9000

I called several times and to date have not been rectified. the consultants keep saying it has been escalated.

The supervisor Clifford cut the call and never bothered to call back.

Their customer service is really pathetic.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

30 Jan 2023, 10:33

Hi Sershree

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards,

Standard Bank Hello Peter Team

Standard Bank's reply30 Jan 2023, 10:33

Official

Hi Sershree

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards,

Standard Bank Hello Peter Team

Standard Bank's replyOfficial

30 Jan 2023, 10:37

Hi Sershree

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards,

Standard Bank Hello Peter Team

Standard Bank's reply30 Jan 2023, 10:37

Official

Hi Sershree

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards,

Standard Bank Hello Peter Team