No customer service due to incompetant personel

<p>Good day, 2 months later and 6 visits to the bank and my cell phone banking still do not work. Every time I must take time of to go to the bank sorry I do not know how it works will phone and asked for guidance. That is after standing 2 hours in the bsnk and wait for help. The people in call centre is also not capable as they also do not speak out of 1 mouth. No wonder our land is in such a mess start at the banks. Last Friday I lost it in the bank and tell the lady on call centre I think it is time to change banks. For Prestige Clients I think the service is very very poor.</p>