JH
JAJ H
1 reviews | Active since May 2014
04 Dec 2019, 09:41
No customer service
This is my third report about Standard Bank. The two previous elicited generic computer replies about how they care blah blah blah. I have still not received the requested statement to my Loan account, first requested 6 Nov 2019
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
05 Dec 2019, 08:27Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply05 Dec 2019, 08:27
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
10 Dec 2019, 13:54Dear Hoffie Hoffmann
Thank you once again for posting your comments.
I have responded to your previous reviews and attached the statements to the emails.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I have responded to your previous reviews and attached the statements to the emails.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply10 Dec 2019, 13:54
Official
Dear Hoffie Hoffmann
Thank you once again for posting your comments.
I have responded to your previous reviews and attached the statements to the emails.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I have responded to your previous reviews and attached the statements to the emails.
Kind regards
Clint Petersen
Complaint Resolution Centre
***