TM
Tom M
1 reviews | Active since Aug 2021
31 Oct 2025, 09:11
No Customer service at Std Bank
I'm now into month 4 of my simple request dealing with the most pathetic bank Standard. And 4 attempts on this forum with no resolution of regarding my trust account. This is apparently with corporate business banking who are are closed or completely untrained. I will now get a massage, again, that this is elevated and nothing will happen. Oh and I have 3 different relationship managers . PATHETIC
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
31 Oct 2025, 09:15Good day Tom,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Oct 2025, 09:15
Official
Good day Tom,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
TM
Tom M's updateReviewer Update
04 Nov 2025, 14:47Received a response on 31 October ...We can assure you that your matter is now in the right hands.....and its now 3rd November and nothing yet.n What's up with the right hands ? Any reasonably senior people at STD bank read this ?? Going on for 5 months.
TM
Tom M's update04 Nov 2025, 14:47
Reviewer Update
Received a response on 31 October ...We can assure you that your matter is now in the right hands.....and its now 3rd November and nothing yet.n What's up with the right hands ? Any reasonably senior people at STD bank read this ?? Going on for 5 months.