1 reviews | Active since Feb 2017

27 Oct 2020, 15:37

NO CUSTOMER SERVICE

Tried 15 times to call customer care to help me with internet banking, no reply after 20 minutes listening to recorded voice message.

0
Replies (1)
Standard Bank
Standard Bank's reply27 Oct 2020, 17:18
Official
Dear Marinda Scholtz Swanepoel

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support  
Kind regards 
Complaint Resolution Centre
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