GP
Gail P

1 reviews | Active since Mar 2009

09 Sept 2016, 06:23

No Customer Service

<p>After having been with Standard Bank for 20 odd years. I am most shocked by most recent experiences with them. From the call centre, who provide you with a reference number and a promise to revert with a response to your query to the Personal Banker who clearly was more interested in going on maternity leave than trying to provide any assistance. I have been sent from pillar to post for going on a month now with absolutely no resolution to my query. Really quite an eye-opener.</p>

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Replies (1)
Standard Bank
Standard Bank's reply09 Sept 2016, 11:45
Official

Good day Gail

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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