LB
Lettichia B
1 reviews | Active since Mar 2019
17 Nov 2022, 15:05
NO CUSTOMER SERVICE
We have been trying to get paid up letters from Standard bank for over a month. You get sent from pillar to post or just get ignored.
Helpful (0)
Replies (3)0
Replies (3)Standard Bank's replyOfficial
17 Nov 2022, 15:13Dear Lettichia Bezuidenhout
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be looking into the matter and reach out.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply17 Nov 2022, 15:13
Official
Dear Lettichia Bezuidenhout
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be looking into the matter and reach out.
Kindest regards,
Standard Bank Hello Peter Team
LB
Lettichia B's updateReviewer Update
23 Nov 2022, 07:45So your Team has been Looking into the matter???
No Responses no Paid up letters Just no Service LOL.
I will be reaching out the the NCR to lodge a complaint by the end of business today if i have not received feedback.
No Responses no Paid up letters Just no Service LOL.
I will be reaching out the the NCR to lodge a complaint by the end of business today if i have not received feedback.
LB
Lettichia B's update23 Nov 2022, 07:45
Reviewer Update
So your Team has been Looking into the matter???
No Responses no Paid up letters Just no Service LOL.
I will be reaching out the the NCR to lodge a complaint by the end of business today if i have not received feedback.
No Responses no Paid up letters Just no Service LOL.
I will be reaching out the the NCR to lodge a complaint by the end of business today if i have not received feedback.
Standard Bank's replyOfficial
23 Nov 2022, 10:16Hi Lettichia
We appreciate you flagging your concerns with us.
We will follow up and get back to you.
Standard Bank Help Centre
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We appreciate you flagging your concerns with us.
We will follow up and get back to you.
Standard Bank Help Centre
***
Standard Bank's reply23 Nov 2022, 10:16
Official
Hi Lettichia
We appreciate you flagging your concerns with us.
We will follow up and get back to you.
Standard Bank Help Centre
***
We appreciate you flagging your concerns with us.
We will follow up and get back to you.
Standard Bank Help Centre
***
