LB
Lettichia B

1 reviews | Active since Mar 2019

17 Nov 2022, 15:05

NO CUSTOMER SERVICE

We have been trying to get paid up letters from Standard bank for over a month. You get sent from pillar to post or just get ignored.

0
Replies (3)
Standard Bank
Standard Bank's reply17 Nov 2022, 15:13
Official
Dear Lettichia Bezuidenhout

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be looking into the matter and reach out.

Kindest regards, 
Standard Bank Hello Peter Team 
*** 
LB
Lettichia B's update23 Nov 2022, 07:45
Reviewer Update
So your Team has been Looking into the matter???
No Responses no Paid up letters Just no Service LOL.
I will be reaching out the the NCR to lodge a complaint by the end of business today if i have not received feedback.
Standard Bank
Standard Bank's reply23 Nov 2022, 10:16
Official
Hi Lettichia

We appreciate you flagging your concerns with us.

We will follow up and get back to you.

Standard Bank Help Centre
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