No customer service

After being with Standard Bank for 20+ years, I have finally given up. I have always been using my Access Bond facility in case I need urgent access to funds for school fees etc. Last week Friday I tried to transfer money from my home loan account to my cheque account and I then received an error indicating that this is not possible.<br> <br> I contacted the call centre and was informed that there is a hold on my home loan account. Apparently because someone within the home loans department previously advise me to contact the \credit assist"department because I has a query around my bond term"