No customer service.

I have been advised by SMS that our Standard Bank accounts are non-FICA compliant and that we must contact our business banker.. not contact details for that person. E-mails to customer service to resolve the issue do not get responded to and if they do we are merely referred to another "email address" with no response. SImilarly with calls to the call center, just refer you to another number after hanging on for ages. Standard Bank clearly does not want to take ownership of your problem, and just pass you from pillar to post... i.e its not my problem. So if as a business and considering Standard Bank.. I strongly suggest you look elsewhere.