No customer service

Item: Standard Bank
Rating: 1
Author: Michele H

Standard Bank Customer Services has got be the most useless department I have ever experienced. The inefficiency, the lack of assistance and unhelpfulness is unbelievable. I have been dealing with an home loan issue for TWO months and it is still unresolved.

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

24 May 2019, 13:00

Hi Michele

Thank you for posting a comment.

We will get one of our consultants to contact you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's reply24 May 2019, 13:00

Official

Hi Michele

Thank you for posting a comment.

We will get one of our consultants to contact you as soon as possible.

Regards,
Complaint Resolution Centre
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Michele H's updateReviewer Update

24 May 2019, 14:04

Perfect, thank you and I look forward to hearing from someone soon.

Michele H's update24 May 2019, 14:04

Reviewer Update

Perfect, thank you and I look forward to hearing from someone soon.

Standard Bank's replyOfficial

05 Jun 2019, 13:41

Dear Michele

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply05 Jun 2019, 13:41

Official